Security Officer

Job Purpose:

Enforces all Twin River Casino and state of Rhode Island policies and procedures to insure a safe, fair, and efficient operation. Safeguards employees and guests, secures monies and the facility, and suppresses incidents that present a potential liability and threat to the well-being of the company.

Qualifications:

• Previous law enforcement experience
• Graduate of a municipal, state or federal law enforcement agency
• Active or retired member in good standing from the aforementioned law enforcement agencies

License Requirements:

• Serve Safe, STOP or TIPS Certified.
• Must be able to be licensed by the Rhode Island Department of Business Regulations, as well as be able to complete a background check performed by them.
• Rhode Island Pistol Permit

Essential Job Functions:

• First responders to matters of incident to include accidents, emergencies, medical aids and request for assistance from other departments.
• Guard and escort monies to specific locations throughout the facility and safe guard the nightly drop of monies and tickets from the VLT machines.
• Strategically posted at visible locations throughout the facility to deter incidents and remain accessible to guests.
• Possess knowledge of all Twin River Casino facilities
• Assist guests by providing information and services or directing guests to the appropriate source for assistance.
• Checks identification of individuals entering Twin River in compliance with Rhode Island state law.
• Prepare security reports, communicate with guests, outside agencies, and assist in employee investigations.
• Provide security for special events, fights, parties, employee events, and tournaments.

• Act as escorts for guests, employees, outside agencies, transportation of injured employees, and disabled guests.
• Rove self-parking lots, valet, and exterior of casino.
• Act quickly in emergency response which includes injured guests and employees, fires, fights, thefts, and arrests.
• Observe and report any hazardous, dangerous or unsafe conditions that may cause injury to guests and/or employees.
• Assist fire, police, or other law enforcement agency in their official capacity when responding to or investigating incidents within the facility.
• Patrol and monitor entrances, gaming floor, and bar areas for the control of alcohol consumption.
• Monitor the physical access control for the facility verifying authorization and issuing visitor and employee access badges in accordance with the Department of Business Regulations and Rhode Island Lottery.
• When appropriate detain and retrain persons that have or are about to commit a crime or present danger.
• When appropriate eject persons who are in violations of company policies and procedures.

Physical/Mental Requirements:

• Constantly stand, walk several hundred feet, climb, carry, hear, bend, and stoop
• Constantly use manual dexterity, following directions, adhere to detail
• Frequently use eye/hand coordination

Working Conditions:

• Constantly hot, cold, noisy, wet, dry, dirty, smoky, and dusty
• Rotating shifts
• Occasionally dirty
• Work in a moderate noise level environment, increasing to loud at time